- General Questions -

  • What is the ordering process with the Free Quote form?
    Our process is incredibly simple and worry-free.  After you fill out our Free Quote form, your request comes to us via e-mail.  We look at all of your details and ensure the artwork is high enough resolution for what you want to accomplish.  We double check all artwork proportions and ensure we’re able to produce exactly what you need.  We either respond with a quote or we respond with a brief question before sending over a quote to ensure our quote accuracy.
  • For payment after you receive your Free Quote, we can send over an invoice that can be paid online via credit card, or you’re welcome to give us a call and we can run your credit card over the phone.
  • Can you cut around the outside edge of my design to make it a custom shape?
    Yes we can!  You can setup a bleed to ensure we have enough room to cut into, with no unsightly border where it wasn’t printed on.   This custom cut option is best used on more basic shapes.
  • Any shape or am I limited?
    We can cut your stickers to nearly any shape you need, all of our cutting is incredibly accurate computer controlled cutting process which gives is amazing flexibility.
  • Can you cut inside of the sticker or make multiple cuts?
    Yes, if we can’t handle it, the job probably cannot be completed.  We have the latest technology in cutting available and are incredibly experienced with setting up files.   We can make as many cuts as you need inside of your stickers.  Each order is different.  Contact us via one of our product page Free Quote forms to get the process started.
  • Do you have Free Samples available?
    Yes, we provide free samples upon request after providing a Free Quote.  We always try to pick the best samples from our collection that pertains to your order specifics, giving you the best idea of print quality, shape, colors, etc. to what your actual order would be.
  • Can I order a test sticker of my actual artwork before a larger run is ordered?
    For our Premium White and Reflective Stickers, yes we can.   Premium white sticker test runs are $25.00, Reflective test runs are $35.00.  Standard samples are available for all of our products free of charge upon request.
  • I don’t see what I need on your site, does that mean you can’t produce it?
    We work with a wide variety of clients with very unique needs, if you aren’t sure if we can produce what you need, always contact us, we’ve been making stickers since 2005 and feel like we’re very updated with industry trends.
  • Vinyl Decals and Vinyl Stickers, what’s the difference?
    We hear this question asked nearly everyday! We always let our customers know, there is no difference to us other than the terminology.  The description of each of our product pages is really your best idea to get a preview of what you will be receiving.
  • How difficult is it to apply my stickers, will they come off when I wash my car?
    Applying your stickers is a simple peel and stick process. Whether your stickers are die-cut with application tape applied, printed onto clear with application tape applied or digitally printed, you won’t have any trouble applying them on your own.

- Color Matching -

  • Color Matching is important to me – what products can be color matched? What are the steps to achieve the right color?
  • Specific Color matching is available for:  Premium White Stickers, Face Adhesive Stickers some Large Format Stickers, Reflective Stickers.   Please note that 99% of orders do not need to be color matched, our equipment is incredibly accurate and profiled for amazing results based simply on your artwork file.  For customers with corporate color matching requirements, specific color matching tools come more into play.  In order for us to guarantee a color match, you will need to purchase or have access to a Pantone Color Book and have your file designed in Adobe Illustrator.  We will use a CMYK equivalent of your PMS color to ensure the best match possible.  Color matching may not be available for some color reproduction needs (fluorescent colors).
  • Color Matching: Die-Cut Stickers 
    Our book of available colors shows around 60 options that are currently manufactured for die-cut sticker production.  No custom vinyl colors can be manufactured for this process.  Some basic designs we can to print your design, then cut out your design, achieving the same no-background result.  We recommend starting with sending us a PMS color from a Pantone swatch book so we can see if your color is manufactured in vinyl, or if we should move to a more customized option.
  • Color Matching: Clear Stickers
    This product is limited to our available spot colors only, no custom color options are available.  As clear printing technology advances to the production speeds and outdoor durability we require, we will upgrade to these technologies.

- Durability -

  • Color Matching is important to me – what products can be color matched? What are the steps to achieve the right color?
  • Specific Color matching is available for:  Premium White Stickers, Face Adhesive Stickers some Large Format Stickers, & Reflective Stickers.   Please note that 99% of orders do not need to be color matched, our equipment is incredibly accurate and profiled for amazing results based simply on your artwork file.  For customers with corporate color matching requirements, specific color matching tools come more into play.  In order for us to guarantee a color match, you will need to purchase or have access to a Pantone Color Book and have your file designed in Adobe Illustrator.  We will use a CMYK equivalent of your PMS color to ensure the best match possible.  Color matching may not be available for some color reproduction needs (fluorescent colors).
  • What are the steps to I can take to ensure my stickers last as long as possible?
    Application of your sticker to the correct surface is a major key to it’s long term durability.  Vinyl is designed to be applied to smooth or very close to smooth surfaces such as glass, painted plastics or painted metal.  Some low-energy plastic surfaces aren’t fit for vinyl application, so testing is recommended.   Rough surfaces can allow dirt and water to get under the sticker, thus hindering the adhesives ability to work over time, causing premature failure. We recommend cleaning the surface with Isopropyl alcohol (available in all department stores) two to three times before application to ensure the surface is clean and the adhesive can work.
  • My products will be around harsh chemicals, should I be concerned?
    Our stickers hold up nicely to mild chemicals over time.  We have tested our stickers under bleach, motor oil, mild cleaners and even under gasoline, with no negative effects to the print when applied for moderate periods of time.  As always, test for your specific conditions in a small area before exposing the whole batch.
  • Are your stickers dishwasher safe?
    Based on our internal testing, we have found our stickers to be dishwasher safe.  After dozens of washes with a home-based dishwasher, our stickers have held up incredibly well and haven’t shown any signs of wear or peeling.  The surface you will be applying the sticker to and how harsh the dishwasher is will be a major factor in how well our stickers stay applied to your product.

- Ordering -

  • What is the ordering process with the Free Quote form?
    Our process is incredibly simple and worry-free.  After you fill out our Free Quote form, your request comes to us via e-mail.  We look at all of your details and ensure the artwork is high enough resolution for what you want to accomplish.  We double check all artwork proportions and ensure we’re able to produce exactly what you need.  We either respond with a quote or we respond with a brief question before sending over a quote to ensure our quote accuracy.

How long should I expect before I receive a quote back for my custom sticker order?
Most quotes are responded to within 2 hours.  For quotes sent after business hours, we will respond the following business day.

Production times vary from 7-10 days to as little as 1 day.

How is my order packaged?
We package all orders in resealable clear packaging with your order nicely stacked and packaged tightly.  If your order is consecutively numbered, your order will be stacked in order.

  • I need to reorder more stickers, is my previous artwork saved and will both my first, and second order match?
    Yes, your artwork will be saved on our system and only used for your orders at your request.  We can look up your order through the order number that is at the top of your invoice, your e-mail, or through the artwork that you had produced.  Your orders will match exactly with every re-order as our production is based on digital files and extremely accurate order tracking.  For reorders, we recommend using our I’m Ready to Reorder! form.

- Pricing -

  • What type of payments are accepted?
    PayPal online invoices are our main payment solution, which allows you to securely use a major credit card or your PayPal account through a simple clickable link in your e-mail that we generate through PayPal.  After we send the quote, let us know you’re ready to place an order, we’ll send you an invoice via e-mail and you simply read through the invoice, double check everything looks perfect, and hit pay, once we receive payment, we start production.   We also accept credit cards over the phone as payment (Visa, MasterCard, American Express, Discover).
  • For companies without access to credit cards
    We can setup a Net-30 payment account.  We send you over a printable invoice and a check can be mailed within 30 days for payment.  Please ask when placing your order if this is an option for your company.
  • How much are setup and die charges on top of my order cost?
    We do not charge setup fees and do not use dies for production, so there are no die fees.  The quote that you receive via e-mail is the finalized quote for your first, second and 1,122nd order with us.  We don’t adjust pricing for reprints or adjust for any reasons unless specified.   You can call us at anytime, reprint your order for the same cost as your first, it’s that simple.
  • This company will make the stickers for me for .05/each, why are yours more expensive?
    The sticker industry has many types of material (most aren’t vinyl or even high-quality outdoor vinyl like ours!), printing processes, production types, and inks.  All are called stickers, but not are all created with quality materials made in the USA with extreme quality control that we have available.  Most companies do not mention how long their products last outdoors, because they simply will not last, or they simply do not know.  Our customers have been using our materials since 2005 and through this field testing of our products being installed around the world, we know how our stickers perform.  Other companies printing at lower cost, also print at higher speeds, which reduces image quality in extremely important areas, which means your stickers won’t have the high-quality print that our stickers do..We focus on quality first, ensuring your stickers are perfect every time.

- Shipping -

  • How long will it take for me to receive my order?
    Production times vary from 7-10 days to as little as 1 day.
  • Orders are shipped via USPS Priority mail or via FedEx depending on your needs.
    We work with you quickly through e-mail or over the phone to establish your order details, and your order is sent off to our in-house production.   Get started with our Free Quote form located on any of of our product pages and you’ll see our speed and reliability first hand!
  • Do you ship to APO/FPO Addresses?
    Yes we do, you simply need to provide us with the shipping address that you would use to receive packages through US Mail.  All packages shipped to APO/FPO addresses are shipped via United States Postal Service Priority Mail.
  • Do you ship Internationally?
    Yes, we ship orders all over the world via USPS Priority mail or FedEx.  Simply let us know your order will be shipped internationally so we can calculate accurate shipping charges for your order.

Still have questions? Contact us